Effective 03/29/2010 the Office of Workers Compensation Program and the Division of Federal Employees Compensation (DFEC) Program implemented the new "Automated Adjustment Process". This new process will provide the following enhancements in the submission of bill adjustment request, received from the Medical Provider and Claimant community:

• Faster, more efficient processing
• Systematic notification of credit balance(s) owed to DOL
• Automatic recovery of overpayments
• Automated adjustment processing upon receipt of a request

Additional information and training can be found on the ACS Web Billing Processing Portal https://owcp.dol.acs-inc.com titled "DEFC Automated Adjustment Process".

The US Department of Labor Office of Workers Compensation Program (OWCP) will adhere to the recent decision by Center of Medicare and Medicaid (CMS) that was announced in MLN Matters, #MM6740. Effective March 1, 2010 OWCP will no longer accept the use of the AMA/ CPT Consultation codes ranges 99241-99245 and 99251-99255 for outpatient and office settings. Any line items submitted with date of service on or after March 1, 2010 will be denied and return stating "The requested procedure is not a covered service". For additional information please refer to CMS MLN Matters Number: MM6740 located at:
http://www.cms.gov/MLNMattersArticles/downloads/MM6740.pdf

As of 03/30/08 a new feature called Provider Search is being offered to all three programs. This feature will help you generate a custom list of providers by entering criteria that describes what you are looking for. When searching the database the search may include the program name, provider type, specialty, provider name, city, state, and zip code. To get started click the Provider Search link in the Available Features section.

FECA users can access the Interactive Voice Response System (IVRS) to utilize bill status inquiry, claimant eligibility inquiry, and medical authorization inquiry functionality 24 hours a day. To access the IVRS system, please dial (866) 335-8319 and select option '1' from the main menu.